Privacy Policy

Last updated: June 2025

At Big Day Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, book our services, or communicate with us.

1. What We Collect

We may collect the following personal information:

Name
Email address
Phone number
Event details (date, location, type)
Billing and delivery address
Social media handles (if you tag or mention us)

2. How We Use Your Information

We use your information to:

Process your bookings and payments
Deliver and customise your orders
Communicate with you about your event
Improve our services and customer experience
Send occasional marketing emails (you can opt out anytime)

3. Sharing Your Information

We will never sell or rent your personal information. We may share your details with trusted service providers (e.g., couriers or payment processors) strictly for delivering your services.

4. Data Security

We take reasonable precautions to keep your personal data safe. Our site uses secure payment systems and encrypted connections where required.

5. Cookies

Our website may use cookies to enhance user experience and gather website traffic insights. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data
Unsubscribe from marketing communications

To do so, simply contact us at:

📧 bigdaycreationsau@gmail.com

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

Thank you for trusting Big Day Creations with your special moments. 💛

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