Delivery/
Pick up Policy
Last updated: June 2025
At Big Day Creations, we do not offer postal shipping services. Instead, we provide local delivery and pickup for all event hire items.
Delivery Details
We currently deliver across Sydney and select surrounding areas.
Delivery fees are calculated based on distance and confirmed at the time of booking.
What’s Included
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Delivery to your event venue or home
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Optional setup (depending on the service/package)
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Pickup after your event
Pickup Option
You may also arrange to pick up and return items from Eagle Vale, NSW by appointment.
Important Notes
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We do not ship interstate or use postal/courier services.
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Delivery and pickup windows are confirmed once your booking is finalised.
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It is your responsibility to ensure someone is present at the agreed delivery time.
For questions or custom delivery needs, please contact us at