Delivery/
Pick up Policy
Last updated: June 2025
At Big Day Creations, we do not offer postal shipping services. Instead, we provide local delivery and pickup for all event hire items.
Delivery Details
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We currently deliver across Sydney and select surrounding areas.
Delivery fees are calculated based on distance and confirmed at the time of booking.
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What’s Included
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Delivery to your event venue or home
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Optional setup (depending on the service/package)
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Pickup after your event
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Pickup Option
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You may also arrange to pick up and return items from Eagle Vale, NSW by appointment.
Important Notes
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We do not ship interstate or use postal/courier services.
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Delivery and pickup windows are confirmed once your booking is finalised.
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It is your responsibility to ensure someone is present at the agreed delivery time.
For questions or custom delivery needs, please contact us at
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